Sunny Aesthetics is committed to protecting your privacy and handling personal and health information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
This policy explains how we collect, use, disclose and store your personal information.
We may collect personal information including:
• Full name
• Date of birth
• Contact details (phone, email, address)
• Medical history and health information
• Treatment history
• Payment and billing information
• Photographic images for clinical records (where consented)
Health information is classified as sensitive information under Australian law and is handled with additional care.
We collect information:
• During consultation and treatment
• Through online booking forms
• Via phone or email communication
• Through consent forms
• From third-party providers where relevant (e.g., referring doctors)
You may choose not to provide certain information, however this may affect our ability to provide treatment.
We collect personal and health information to:
• Assess suitability for cosmetic treatments
• Provide medical and cosmetic services
• Maintain clinical records
• Communicate regarding appointments and follow-up
• Process payments
• Meet legal and regulatory obligations
We do not sell personal information.
We may disclose personal information to:
• Medical practitioners involved in your care
• Registered nurses and clinical staff
• Third-party service providers (e.g., payment processors)
• Regulatory authorities where required by law
All disclosures are made in accordance with legal requirements.
Personal and health information is stored securely in electronic and/or physical systems with appropriate safeguards in place.
We take reasonable steps to protect information from:
• Misuse
• Interference
• Loss
• Unauthorised access
• Modification or disclosure
You may request access to your personal information or request correction of inaccurate information.
Requests should be made in writing. We may require verification of identity before releasing information.
Our website may collect non-identifiable data such as:
• IP address
• Browser type
• Pages visited
Cookies may be used to improve website functionality and analytics.
This information is used for website optimisation and does not identify you personally.
If you use third-party payment providers such as Afterpay or Zip, their privacy policies apply to your transaction with them.
Sunny Aesthetics is not responsible for the privacy practices of external providers.
Health records are retained in accordance with Australian legal and medical record-keeping requirements.
If you have questions about this Privacy Policy or wish to make a complaint, please contact:
Sunny Aesthetics
Shop 2C, 661 Compton Road, Sunnybank Hills, QLD, 4109
revive@sunnycosmetics.com.au
1300888988
We will respond within a reasonable timeframe.