PATIENT GUIDE

GETTING STARTED

Your Consultation

Every new patient begins with a structured consultation designed to understand your concerns and determine whether treatment is appropriate.

This is where we assess your goals, medical history and suitability before recommending any treatment. Cosmetic medicine should never feel rushed or routine. Assessment comes first.

For injectable treatments, we do not perform same-day treatment for first-time patients. This allows you time to consider recommendations and feel confident in your decision.

Your consultation is also an opportunity to ask questions, discuss expectations and understand what may be appropriate for you.

OUR APPROACH

Treatment Planning

Treatment recommendations are individualised.

We consider facial balance, skin quality and long-term outcomes before proposing any intervention. In many cases, a staged approach may be recommended rather than immediate change.

Our focus is measured enhancement rather than volume-driven procedures.

Pricing is discussed during consultation and varies depending on the treatment plan recommended.

PATIENT CARE

Aftercare & Follow-Up

Clear aftercare guidance is provided following all procedures.

Some treatments may involve temporary redness, swelling or sensitivity. These responses are discussed during consultation so you know what to expect.

Where appropriate, follow-up review appointments are scheduled to assess results and ensure recovery is progressing as expected.

If you experience concerns following treatment, our team is available to provide guidance and arrange review where necessary.

Policies

Consultation Requirement

All prescription treatments require consultation and suitability assessment prior to administration.

Cancellation Policy

We request 24 hours’ notice for appointment changes or cancellations. This allows us to accommodate other patients appropriately.

Privacy & Confidentiality

Your medical information and treatment history are handled in accordance with privacy legislation and professional standards.

Treatment Eligibility

Cosmetic treatments are provided to suitable adult patients following clinical assessment. Suitability is determined during consultation in accordance with professional standards.

CONSULTATION & CARE

Common Questions

Are cosmetic treatments suitable for everyone?


Not all treatments are appropriate for every individual. Suitability is determined during consultation based on medical history, goals and clinical assessment.

Why is consultation required before treatment?


Cosmetic medicine involves prescription medicines and medical procedures. Consultation ensures treatment is appropriate, safe and aligned with your expectations.

How do I know which treatment is right for me?


Treatment recommendations are guided by clinical assessment rather than trend. During consultation, we review your goals, facial balance and skin quality to determine what is appropriate for you.

Will results look natural?


Our philosophy centres on proportion and balance. Treatments are planned carefully to support your natural features rather than exaggerate them.

Is treatment painful?


Most procedures involve minimal discomfort. Where appropriate, topical numbing creams or prescription-strength numbing agents may be used to improve comfort.

Your clinician will explain what to expect beforehand and ensure appropriate comfort measures are used during treatment.

How is pricing determined?


Pricing varies depending on the treatment plan recommended following consultation. Dosage and approach are individualised.

Do you offer payment options?


We offer flexible payment options, including Afterpay and Zip, for eligible treatments. These options are available following consultation and confirmation of your treatment plan.

What if I am unsure or change my mind?


There is no obligation to proceed following consultation. We encourage considered decision-making.

What if I experience a concern after treatment?


While complications are uncommon, we maintain clear clinical protocols and review pathways. If you have concerns following treatment, our team will arrange prompt assessment.

Why don’t you offer same-day first injectable treatments?


For first-time injectable patients, we prioritise consultation before treatment. This ensures suitability and allows time for considered decision-making.

Are you currently in a temporary location?


Sunny Aesthetics is currently operating from a dedicated treatment space while our purpose-built clinic is under construction. All treatments are delivered in a medical clinic environment under structured clinical oversight.

Clarity begins with consultation.

If you would like to discuss treatment options, pricing or suitability, we welcome you to book a consultation.